Van Balen Fine Jewelry is pleased to accept the following means of payment: Discover, MasterCard, American Express, Visa, JCB International & Diners Club International.
In order to ensure that your shopping experience is simple and secure, order and payment transactions online through valvanbalen.com are processed using a secure server.
Does Van Balen Fine Jewlery offer resizing?
Van Balen Fine Jewelry offers resizing for select items. Please contact us at +1 808 826 6555 to learn more.
Is it safe to order on valvanbalen.com?
Absolutely, payment transactions online through valvanbalen.com are processed using a secure server.
Is all Van Balen Fine Jewelry merchandise available for purchase online?
A limited but extensive collection of merchandise is available for online shopping. We continually add to our online merchandise offerings.
What if I need extra help or advice about my purchase?
Simply call us at +1 808 826 6555, we’d be more than happy to assist you and personalize your online shopping experience with us. Our hours are from 9:00am- 9:00pm daily, Hawaii Standard Time.
Do other websites or stores sell authentic, new Van Balen Fine Jewelry merchandise?
Not at this time. You may find our merchandise exclusively online here at valvanbalen.com or at our flagship store located in Hawaii on the island of Kauai in the St. Regis Hotel. We are very excited and proud to announce that a second location will be opening in Palm Beach, Florida by the end of this year (2018).
Are prices on valvanbalen.com subject to change?
Prices on valvanbalen.com are subject to change without notice. Please expect to be charged the price for any merchandise you buy as it is listed on the day of purchase.
Care and Repair
How do I care for my jewelry?
Proper care of your pearls
Pearls love to be worn
The natural oils produced by your skin are very healthy for them
Chemicals however are not
Chlorine, hairspray, perfume, sunblock and lotions are some harsh chemicals that will eventually eat away the shine that makes your pearls beautiful
Proper care of your Diamonds
Diamonds are the hardest substance on Earth and will scratch the surface of your pearls if stored too closely together
Avoid chemicals and heat
Store separately from your diamonds
Rinse in cool water and polish with a soft cloth
Wear them often!
How do I get an appraisal for my Van Balen Fine Jewelry merchandise?
We provide both Certificates of Authenticity for our pearl jewelry and an Appraisal Certificate & Laboratory Report for our diamond and colored gemstone jewelry by the Accredited Gemological Institute of New York.